Last updated: August 2026
Who We Are
Esteemed Music (we, us, our) operates esteemedmusic.co.za, an online music academy offering piano, guitar, violin, drum, and vocal courses.
What Information We Collect
- Account registration: name, username, email address, and password when you create an account.
- Payment and billing: billing name, email, and phone number collected at checkout. Card and payment details are processed directly by our payment providers (Stripe, PayPal, and PayFast) — we do not store your full card details on our servers.
- Course activity: which courses or memberships you are enrolled in, and your lesson progress, so we can track your learning journey.
- Contact form submissions: name, email, phone number, and message when you use our Enquiry form.
- Technical data: basic browser and device information, and hCaptcha verification data, used to protect our forms from spam and abuse.
How We Use Your Information
We use your information to: create and manage your account, process payments and enrollments, deliver course content and track progress, respond to enquiries, and protect the site from spam and fraud.
Third Parties We Work With
We share the minimum necessary information with:
- Payment processors (Stripe, PayPal, PayFast) — to process your payment securely.
- hCaptcha — to verify you are human when submitting forms.
- Google/Trustindex — to display genuine customer reviews.
We do not sell your personal information to third parties.
Children’s Information
Some of our students are minors. Where a student is under 18, we require that a parent or legal guardian creates and manages the account, and provides consent for us to collect and process the student’s information as described in this policy.
Data Retention
We retain your information for as long as your account is active, or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.
Cookies
Our site uses cookies necessary for login sessions, shopping cart functionality, and spam protection.
Contact Us
For any privacy-related questions or requests, please contact us at info@esteemedmusic.co.za or via our Contact page.